Privacy Policy
Effective August 26, 2026
This policy explains what information Second Pour collects, why we collect it, and what we do with it. We keep it short because we collect very little.
Information we collect
Order information. When you buy coffee we collect your name, email address, shipping address, and order details. Payment card details are entered directly into Stripe's hosted checkout — we never see or store your full card number.
Messages. If you email us, we keep that message and your email address so we can respond.
Basic site usage. Our hosting provider records standard technical logs such as IP address, browser type, and pages requested, which are used to keep the site running and secure.
How we use it
We use your information to process and ship your order, respond to questions, handle returns or refunds, and meet our tax and accounting obligations. We do not sell your personal information, and we do not share it for anyone else's advertising.
Who we share it with
We share only what is needed with the companies that help us run the store:
- Stripe — payment processing.
- Our roasting and fulfillment partner — your name and shipping address, so your coffee can be packed and shipped.
- Shipping carriers — your address, so the package can be delivered.
- Our hosting and database providers — to store order records.
We may also disclose information if we are legally required to, or to protect our rights.
Cookies
We use cookies and similar storage that are necessary for the site and checkout to work, including cookies set by Stripe during payment. We do not run advertising trackers.
Retention
We keep order records for as long as needed to support returns, warranties, accounting, and tax requirements. Email conversations are kept until they are no longer useful for customer support.
Your choices
You can ask us to access, correct, or delete the personal information we hold about you, or ask us to stop emailing you, by writing to orders@drinksecondpour.com. We will respond within a reasonable time. Some records must be kept where the law requires it.
Children
This site is intended for adults. We do not knowingly collect information from children under 13.
Changes
If this policy changes we will update the effective date at the top of this page.
Contact
Questions about privacy: orders@drinksecondpour.com
Second Pour